Flower Delivery FAQs
At our flower shop, we’re dedicated to making every delivery a seamless and meaningful experience. Whether it’s a surprise flower bouquet for a loved one, a centerpiece arrangement for a baby shower, or a simple flower delivery for a birthday, we take pride in crafting each design with care and intention. Based in Dubai, we deliver across all Emirates and through our main branch in the Philippines, we also offer flower deliveries to select areas such as Tarlac and Pampanga.
Below are some of the most frequently asked questions to help guide your order and ensure a smooth and delightful experience from start to finish.
Do you deliver flowers across all Emirates in the UAE?
Yes! We deliver to all Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery timelines and rates vary by location, but we always aim for smooth, on-time service.
What are your delivery rates within the UAE?
Delivery rates vary depending on the distance and exact location within the UAE. Each area has different pricing based on logistics and accessibility. Final delivery fees will be confirmed at checkout or upon inquiry once the full address is provided.
Do you offer same-day delivery?
Yes, we do! Same-day flower delivery is available in Dubai for orders placed before 8:00 PM. For other Emirates, we recommend placing your order by 2:00 PM to ensure same-day delivery.
Orders placed after these cut-off times will be scheduled for the next available delivery slot on the following day.
Do you deliver flowers to the Philippines?
Yes, we do! Through our main operations team based in the Philippines, we proudly offer flower delivery services in select areas, including Tarlac and Pampanga. This allows us to maintain the same high standards of quality, creativity, and customer care that we’re known for here in Dubai. If you’re looking to send flowers to loved ones in these regions, get in touch with us, we’d be happy to assist with available designs and delivery options.
Do you deliver on weekends and public holidays?
Yes, we deliver 7 days a week, including most public holidays. For peak seasons such as Valentine’s Day, International Women’s Day, Mother’s Day, and Eid, we recommend placing your orders in advance to guarantee availability.
What happens if the recipient isn’t available?
If the recipient isn’t available at the time of delivery:
- We will first attempt to contact them to reschedule or arrange a convenient alternative delivery time.
- If they cannot be reached, and with prior approval, we can leave the flowers with a building concierge, security personnel, or a trusted neighbor.
- As an additional option, we can hold the flowers at our store for a specified period, allowing the recipient to contact us for pickup at their convenience.
Will the flowers look exactly like the photo?
We do our best to replicate every design as shown. Occasionally, we may substitute certain blooms based on seasonal availability but always with flowers of equal or higher value, while maintaining the original style and feel.